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Trusted Performance in Public Service
We manage IT Services with consistency and a focus on outcomes that make a difference.
14+
Years of Industry Experience
25+
Multi-Cloud and Hybrid Environments Actively Managed
60+
Organizations Empowered by Our IT Services
9.9/10
CSAT Score from Agency Stakeholders
Supportive Technology for Responsive Governance
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RELIABLE IT OPERATIONS
Consultadd helps you build a strong and dependable IT foundation - so your systems stay stable, scalable, and ready to support your mission.
Real-time visibility into performance and threats.
Centralized oversight of user devices across your organization.
End-to-end tracking of software and hardware from acquisition to retirement.
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Scalable management of cloud infrastructure across AWS, Azure, and other platforms.
END-TO-END CYBER RESILIENCE
Protecting public trust starts with secure systems. We design defenses that adapt, comply, and hold up under pressure.
Layered security including firewalls, SIEM, and threat response.
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Ensured adherence to regulatory standards like FISMA, HIPAA, CJIS, NIST etc.
Structured response and recovery from IT incidents.
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Ongoing updates to reduce vulnerabilities and preserve system integrity.
Role-based access, multi-factor authentication and policy controls to safeguard data.
SEAMLESS USER SUPPORT
We’re here to make IT easy - resolving issues quickly so your staff can focus on delivering public services without delays.
24/7 assistance with clear escalation paths.
Fast, trackable responses delivered remotely or on-site based on agency needs.
Empowered end-users with accessible IT guidance.
Smooth transitions and confident staff from day one.
BUSINESS CONTINUITY & INTELLIGENCE
We help agencies move from reactive to resilient - with the visibility, planning, and insights to lead through change and prepare for what’s next.
Frameworks to keep services running during disruption.
Proactive backup and restoration strategies that safeguard long-term service integrity.
Transparent metrics to track system health, trends and optimize outcomes.
Tools to ensure service levels are met and improved over time.
Smarter IT investments without sacrificing quality.
Organizations Served
Our work spans local government, education, housing, and enterprise - each partnership grounded in trust and shared goals.
Built On Certified Expertise
We maintain credentials that meet the highest standards in government IT and operational excellence.
IT Accreditions
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Proven Security & Compliance
Frequently Asked Questions
Our goal is to take a proactive, partnership-driven approach that combines responsive support, customizable service plans, and deep public sector experience. We intend to keep your IT environment steady and aligned with your mission in the long term.
Absolutely. We start with a discovery process to understand your environment and goals, then design a plan that fits - whether that’s full-scope management or targeted support. Everything from monitoring to on-site presence is tailored to what works best for your agency - this way, you get a bespoke solution, rather than a one-size-fits-all fix.
We use multi-layered protection - from firewalls and encryption to intrusion detection and access controls. Our systems follow federal standards like FISMA, HIPAA, and NIST, and we conduct regular audits and vulnerability scans to keep your data safe.
The onboarding begins with a structured process to assess your environment and ensure a smooth transition. Our team provides 24/7 support, offers clearly documented training as needed, and works collaboratively with internal IT staff or vendors to fit your agency’s needs. The goal is simple: stable operations and long-term partnership.
We offer stringent SLAs to meet public sector expectations. We guarantee 99.9% or higher uptime for the systems under our care. For support responsiveness, our standard SLA provides 24/7 support with defined response and resolution times. Our performance is transparent — tracked in monthly reports and reviewed with you regularly.
Have more Questions?
Book a free discovery call
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